Frequently Asked Questions

  • How is student attendance tracked?

    • Daily attendance is any form of student contact on a school day. This includes a student logging into Schoology, Seesaw, personal phone contact with a teacher/school staff, email exchange, text message exchange, Google conferencing or other direct student contact with their teacher. Each school has identified a time by which attendance needs to be reported on a daily basis. If a student does not sign in or engage by the designated time, the student is considered absent for that day. Parents and guardians are expected to report absences through the attendance line or email.  If a parent or guardian does not report an absence, the absence will be unexcused.

    Where do I go if I have technology problems or questions?

    • The IT Helpdesk will be staffed from 10 a.m. until 6 p.m. from April 6-10, and from 8 a.m. until 4 p.m. from that point forward. Evening Helpdesk voicemails are addressed immediately the following morning so please make sure to leave a detailed message with callback information.
    • Phone: 612-798-6050
    • Email: tech.support@rpsmn.org

    How do students submit completed assignments?

    How can I contact my child's teacher?

    • Unless your child's teacher has provided alternate means of communication, the best way to connect with teachers is through their district phone or email. You can find your child’s teacher(s) on our staff directory.